CoCoLin
| Phenomenon | Cause | Solution |
| The power lamp is still on. | It is operating normally. | |
| The power lamp is blinking. | Is the lid of the product open? | Please close the product lid. |
| The power saving lamp is on. | Food waste is completely decomposed and is in a power saving state. | |
| The power lamp is on, the inspection lamp is blinking, and the beep continues to occur. | The stirring wing inside the decomposition tank does not rotate. | Please contact the place of purchase. |
| The inspection lamp is blinking, and the beep continues to occur. | Foreign substances are trapped inside the decomposition tank so the stirring wing is not rotating. | Unplug the power plug, and remove any debris from the decomposition tank. |
| The substrate inside the decomposition tank solidifies, and the stirring wing is not rotating. | Unplug the power plug and remove the hard part inside the decomposition tank | |
| The power and operation lamp blink together, and the beep sound continues to occur. | Is the decomposition tank hot? | Please contact the place of purchase. |
| The power and inspection lamp blink together, and the beep sound continues to occur. | Is the stirring wing still rotating even though the lid is open? | Please contact the place of purchase. |
| The power lamp is on, the operation lamp is blinking, and the beep continues to occur. | The heater is faulty. | Please contact the place of purchase. |
| The power lamp is on, and the power saving lamp is blinking or the power and the power saving lamp are blinking together, and the beep sound continues to occur. | Sensor in the device is abnormal. | Please contact the place of purchase. |
| It does not work even though the power is plug is plugged into the outlet. | Is the plug plugged in properly? | Plug in completely. |
| The lid is not properly closed. | Close the lid properly. | |
| The power lamp does not work. | Please contact the place of purchase. | |
| Squeaking noise occurs | Large garbage is rubbed on the inner wall of the decomposition tank. | Remove the jammed garbage. |
| It takes a long time to decompose or it is unable to decompose | The exhaust box of the decomposition tank is clogged. | Pull it to the front of the product and clean it thoroughly. |
| If there is no wind at the end of the exhaust hose, the exhaust hose is clogged, or the exhaust fan malfunctions. | Please contact the place of purchase. | |
| If the decomposition tank is not hot, the heater is malfunctioning. | Please contact the place of purchase. | |
| It smells | If there is no wind at the end of the exhaust hose, the exhaust hose is clogged, or the exhaust fan malfunctions. | Please contact the place of purchase. |
| The exhaust hose is loosely fitted. | Fully insert the exhaust hose. It is better to apply glue. | |
| Food waste is located near the exhaust box or inlet. | Clean the exhaust box and the area around the inlet. | |
| The lid is open. | Close the lid completely. | |
| Water drops are formed on the inside of the lid, and when the lid is opened, water flows down. | The exhaust box in the decomposition tank is clogged. | Pull it to the front of the product and clean it thoroughly. |
| There is too much water in the trash. | Please stop throwing garbage for a day or two and wait. | |
| If there is no wind at the end of the exhaust hose, the exhaust hose is clogged, or the exhaust fan malfunctions. | Please contact the place of purchase. | |
| When the lid is opened, steam comes out | It is heating the garbage to help the microbial decomposition activity. | Steam is not a problem. |
For business use
| Phenomenon | Cause | Solution |
| The power lamp is still on. | It is operating normally. | |
| The power lamp is blinking. | Is the lid or outlet of the product open? | Please close the lid or outlet of the product exactly. |
| The power saving lamp is on. | The food garbage is fully decomposed and in a power saving state. | |
| Overload lamp is on. | Is it not the case that foreign substances are trapped inside the decomposition tank and the stirring wing cannot rotate? | Turn off the breaker and remove any debris from the decomposition tank. |
| It does not work even though the circuit breaker is on. | Is the cable properly connected to the breaker? | Connect the cable properly. |
| Is the lid and outlet securely closed? | Please close it. | |
| The power lamp does not light. | Please contact the place of purchase. | |
| The exhaust air does not come out. | Is the vent inside the decomposition tank blocked? | Please clean it with a brush. |
| Is the breaker and wiring wrong? | Reconnect. | |
| Is the blower not rotating? | Please contact the place of purchase. | |
| It takes a long time to decompose or it is unable to decompose | Is the exhaust vent blocked? | Remove the filter box and clean it. |
| Is the exhaust vent blocked? | Please contact the place of purchase. | |
| Is the decomposition tank warm? | Heater malfunction. Please contact the place of purchase. | |
| Noise occurs | Squeaking noise occurs | It is when the rubbing rubs on the inner wall of the decomposition tank and makes noise. Please remove garbage which is caught. |
| It smells. | Is the lid or outlet open? | There is no wind at the end of the vent. |
| Is food waste near the inlet? | Please wipe the area clean. | |
| There is no wind at the end of the vent. | Please contact the place of purchase. | |
| Water drops are formed on the inside of the lid, and when the lid is opened, water flows down. | Is the exhaust vent blocked? | Remove the filter box and clean it. |
| Is not too much water? | Stop putting garbage for 1-2 days and wait. | |
| There is no wind at the end of the vent. | Please contact the place of purchase. | |
| When the lid is opened, steam comes out | It is heating the garbage to help the microbial decomposition activity. | Steam is not a problem. |
